General Terms and Conditions for Demo Access

Service Period, Termination and Place of Performance

Demo access may be granted within 5 business days of a written request via our website for a period of two months. However, we reserve the right to refuse demo access. We are also entitled to terminate demo access without stating reasons or observing a notice period. One week before the end of the trial period, the customer will receive an email notification, which will also inform them about the deletion of their data after the trial period ends. After the two-month trial period has expired, demo access and all data entered and created by the customer will be deleted automatically and without further notice. A transfer of data created by the customer using demo access is not provided for and is also not possible (e.g., from demo access to a customer account).

The place of performance for all services in connection with the demo access is Graz. If the customer intends to transfer his contractual rights to another person, he requires our consent. The contractual rights may only be transferred in writing by e-mail.

Data Security, Network Availability

In accordance with their application for demo access, the customer will receive a user ID and an associated password. They are obliged to treat these confidentially and are liable for any misuse resulting from unauthorized use of the respective password. If the customer becomes aware that unauthorized third parties know a password, they must inform us immediately. If, due to the customer’s fault, third parties use our services by misusing the passwords, the customer is liable to us for usage fees and damages. In the event of suspicion, the customer therefore has the option to request a new password, which we will then send to the customer.

One week before the end of the trial period, the customer will receive an email notification, which will also inform them about the deletion of their data after the trial period ends. After the two-month trial period has expired, demo access and all data entered and created by the customer will be deleted automatically and without further notice.

No backup is made of the data entered by the customer via demo access, and the customer has no entitlement to such backup. In the event of data loss, the customer is solely responsible and, if applicable, obliged to submit the relevant data sets again free of charge for paid restoration.

Within the scope of demo access, we provide no warranty for network availability or the infrastructure of our servers. If the security of our servers, network operations, or the maintenance of network integrity is at risk, we may restrict or block access to the services temporarily or permanently as required, without stating reasons.

To use the iPROT services within the scope of demo access, the customer must ensure a broadband network connection to the database that is available at all times.

Privacy

Our data protection practices comply with the applicable laws in Austria. The customer’s personal data will only be collected and used insofar as this is necessary for establishing, structuring the content of, or amending the contractual relationship.

The customer undertakes to keep this data up to date at all times in their online administration area. We use the customer’s email address only for informational messages regarding demo access or orders, for invoices and, unless the customer objects, for customer relationship management as well as for our own newsletters.

We do not pass on customers’ personal data to third parties. Excluded from this are service partners insofar as this is necessary to determine the remuneration and to bill the customer.

The customer has the right to information as well as the right to rectification, blocking and deletion of their stored data. If deletion is prevented by statutory or contractual retention obligations or other legal reasons, the data will be blocked.

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2021). In our privacy policy, we inform you about the most important aspects of data processing in the context of our website and our online offer. If you contact us using the form on the website or by email, the data you provide will be stored by us for at least six months for the purpose of processing your inquiry and in the event of follow-up questions. We will not pass on this data without your consent. By ordering an iPROT demo account, you also agree to our privacy policy.

Published Content

The customer undertakes not to publish any content that infringes the rights of third parties or otherwise violates applicable law. We are not obliged to review our customers’ content.

Uploading erotic, pornographic, extremist, or otherwise immoral content is prohibited. We are entitled to block the customer’s access in the event of a violation. The same applies if the customer publishes content that is capable of harming the reputation of third parties, insulting or disparaging individuals or groups of people. This also applies even if there is no actual legal claim.

The sending of spam emails is prohibited. This includes, in particular, sending unlawful, unsolicited advertising to third parties. When sending emails, it is also prohibited to provide false sender data or otherwise conceal the sender’s identity. In the event of non-compliance, we are entitled to block access.

Liability

We accept no liability for indirect or direct damages, consequential damages, or loss of profit due to technical problems and disruptions in connection with demo access.

This also applies in all cases of personal injury as well as within the scope of product liability. If the customer violates the obligations stated under “Published Content” with the content they publish, in particular statutory prohibitions or public morals, they are liable to us for compensation for all direct and indirect damages arising from this, including financial losses.

In addition, the customer undertakes to indemnify us against claims by third parties—of whatever kind—resulting from the unlawfulness of content posted on the internet. The indemnification obligation also includes the obligation to fully indemnify us against legal defense costs (e.g., court and attorney fees).

The customer is entitled to grant third parties access authorization to its commissioned services (= iPROT demo access). In this case, the customer nevertheless remains the sole contractual partner. The customer remains solely and fully liable for compliance with the contractual agreements between the customer and us. If the cooperation of the third party is required for changes of any kind, the customer shall ensure that all legal and contractual provisions are complied with when granting access authorization. If the third party violates the contractual obligations or does not fulfill the obligation to cooperate, if the data provided by the third party is incorrect or incomplete or if other problems arise with the granting of access authorization, the customer shall be fully liable for all resulting damages and shall also indemnify us against all claims made against us by the third party or others.

Costs

Use of the iPROT services within the scope of demo access is free of charge for a period of two months until revoked.

Final Provisions and Severability Clause

These General Terms and Conditions and the contractual relationship between us and the customer are governed exclusively by Austrian law, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG) and private international law.

The exclusive place of jurisdiction, including internationally, for all disputes arising from the contractual relationship is our registered office in Graz, even if the customer is a merchant, a legal entity under public law, or a special fund under public law. The same applies if the customer has no general place of jurisdiction in Austria or if their place of residence, registered office, or habitual abode is unknown at the time the action is brought. However, in all cases we are entitled to bring an action at the customer’s place of jurisdiction. Mandatory statutory provisions, in particular regarding exclusive responsibilities, remain unaffected.

Should a provision be or become wholly or partially invalid or unenforceable, this shall not affect the validity of the remaining provisions. The same applies if and insofar as a gap should become apparent in this contract. In place of the invalid or unenforceable provision, an appropriate provision shall apply which, insofar as legally possible, corresponds to the meaning and purpose of the invalid or unenforceable provision or to the presumed intention of the parties, had they considered this point.